> Team Service Task: Recover
RECOVER - Allows a device to reconnect to suspended or dropped sessions
- Damaged Device?
- Battery Dead?
- Device Missing?
- Network Problems?
Overview
All done from the devices - No System Administrator Intervention Required * Continue exactly where you left off * Takes less than 60 seconds
The Team Services Recover operation allows a suspended session to be recovered to another device. This differs from the Session Saver Auto-Reconnect which allows the same device to recover a suspended session
In the diagram below we have two devices and two team members. Amos is working, but laid his device down to look behind a crate. Barry, just learning to drive the fork lift, ran over Amos's device. Amos was in the middle of some critical work and cannot afford to lose his session. Team Services can Recover Amos's session to a different device
Doug asks Andy if they can Swap devices.
After Amos's device is destroyed, his session is suspended but recoverable with TS. Barry has an extra wireless mobile device. Amos obtains the wireless mobile device. On the mobile device Amos enters Team Services Recover by pressing F7. The mobile device display shows a list of suspended sessions (Figure 85).
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Figure 84 - Team Services Tasks Menu |
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Figure 85 - Recover Display -
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Amos is able to identify his session as s0 by the User Id and the IP Address.
Amos presses number 0 to recover session 0 (s0). Amos can continue his work exactly where he left off
No System Administrator Intervention Required
All done in less than 60 seconds!
