> Team Service Overview

Team Services General Operation

Overview

Team Services operations are straightforward to understand and use. Below is an overview for using GSW Team Services. In this document GSW Team Services is often abbreviated "TS".

The Team Services Transfer, Swap and Share operations requires the team member who originates the operation first communicate with the 2nd team member[1] in order to request that the 2nd team member put their device (session) in the proper Team Service Accept mode for the operation. The 2nd team member must affirm that they are willing to accept a Transfer, Swap or Share. This way the 2nd team member's session is not unknowingly altered without expressly consenting to the operation.

The 2nd team member initiates Team Services and enters the “Accept Mode” for the specific Team Service to consent to the operation. This is done by pressing the corresponding function key for the Team Service operation. Session Identification information is displayed and can be quickly communicated to the originating team member.

The originating team member then enters Team Services, selects the Team Service operation, identifies the 2nd team member's session and completes the operation.

The entire process can take less than 60 seconds.

In summary, the Transfer, Swap and Share Team Service operations each have an Accept Mode and a Team Services Operation.

The Recover Team Service does not have an Accept Mode. You could consider a suspended session as consenting by default.

The Transfer, Swap and Share Team Service general procedural flow is:

1. One team member (originator) requests a 2nd team member to participate in a team service operation.
2. The 2nd team member puts their session in Accept Mode for the Team Service operation.
3. Team member (originator) starts Team Service operation.
4. Team member (originator) identifies 2nd team member's session, selects and completes operation.

The Recover Team Service operation general procedural flow is:

1. Team member initiates the Team Service Recover operation.
2. Team member identifies the suspended session, selects and completes operation.

Team Services state and status information is displayed in the Session Administrator. This allows the administrator to know which devices are sharing, waiting for Team Service Transfers, Swaps, Shares and etc.

Enter Team Services Tasks by typing Ctrl-x or the configured hot key. The Team Services Tasks menu is show below.

Each of the Team Service tasks is initiated by using a function key on the device. Team Service tasks that require an Accept mode use a pair of function keys, one for the Accept and the other for the Team Service tasks. When Accept Mode for a Team Service is performed, the client device display is similar to Figure 56.

Accept Mode Display		Session Selection Display
Figure 56: Accept Mode Display	On the left we see the display after a user has entered Accept Mode for Team Service Share. Note that the Session Id is s5. On the right we see the display after the Team Service operation Swap is entered. A list of all sessions available for a Swap is displayed. Note: Only sessions in Accept Swap mode are displayed. So there will be no confusion swapping with someone that did not consent to a swap.	Figure 57: Session Selection Display

The associated Team Service operation displays a list of sessions available for that operation similar to figure 57. The session is selected for the operation by entering the displayed line number for that session. For example to swap with session s5 the user would enter a 2 since that is the line number for session s5.

The Transfer operation uses the F1 key for Transfer Accept Mode and the F2 key to perform the Transfer operation. The Swap operation uses the F3 key for the Swap Accept Mode and the F4 key for the Swap operation. The Share operation uses the F5 key for Accept Share Mode and the F6 key for the Share operation.

		2nd Team Member	Originating Team Member
Team Services Operation	Description	Accept Mode	Operation
Transfer	Transfers your session to another device	F1	F2
Swap	Transfers your session to another device Transfers the other session to your device	F3	F4
Share	One Session is shared by two devices	F5	F6
Recover	Recovers a suspended session to your device	n/a	F7
My TS Info	Display Session ID, User Name, IP Address	n/a	F8
Reserved		n/a	F9
Cancel	Cancel Team Services Operation, Exit Menu	n/a	F10
Enter Team Services	Open Team Services Menu	Configurable hot key
Team Services Function Keys

A configurable hot key is used to enter GSW Team Services. The default hot key is Ctrl-x. When initiated, Team Services presents the user with a men that is used to transfer a session, recover a session, swap sessions, share a session etc.